Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-unit-heaters.freshreport.net (hereafter referred to as “Commercial Unit Heaters,” “we,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s and more.

Scope

This policy applies to all aspects of our online presence, including our website, applications, digital services, and products offered under the Commercial Unit Heaters brand. It is important to emphasize that this policy does not extend to third-party platforms, external applications, or services accessed through links on our site. Each of these third parties has its own privacy policies governing their data handling practices.

Processing Activities

This Privacy Policy guides your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Statement.
  3. Engaging with communications from us, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
  • Payment Information: Data associated with transactions, including payment method details, billing addresses, and order history.
  • Financial Information: Financial records required for processing payments and managing accounts.
  • Purchase Information: Records of products or services purchased from us, including quantities, prices, and delivery information.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Your comments, suggestions, and ratings provided to us.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these platforms.
  • Product Information: Details you provide about your interests and preferences regarding our products.

We collect this data through various methods: user inputs, interactions with our digital platforms, automated technologies (like cookies), and information provided by third parties.

Cookies

Commercial Unit Heaters uses cookies to enhance user experience and gather analytics. Cookies are small text files stored on your device that serve multiple purposes. They fall into three main categories:

  1. Strictly Necessary: These cookies enable basic functions and improve website performance, ensuring the secure and efficient operation of our site.
  2. Preference: Cookies in this category remember user preferences, such as language settings or display options.
  3. Analytics: Used for analytics purposes to collect aggregated data about how users interact with our websites, helping us understand user behavior and improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified during collection or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Commercial Unit Heaters has implemented robust organizational safeguards and security measures to protect your personal data. We employ encryption for data in transit and at rest, ensuring that sensitive information remains secure. Additionally, we engage trusted third-party processors who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the details provided below, and we will take appropriate steps to ensure the deletion of such data.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  • Restriction: You may limit our processing of your data under specific conditions.
  • Portability: The ability to receive a copy of your personal data in a structured format.
  • Objection: Opposing or withdrawing consent for the processing of your data.
  • Non-Discrimination: The right to be free from unfair treatment due to exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as quickly as possible and within the timeframes set by applicable law.

Changes to Policy

Commercial Unit Heaters reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

We value your trust in our commitment to privacy and data protection.